Points & Tiers
Configurable rewards structures that match how your restaurants already operate.
The Platform
Everything a national chain's app can do — built for your restaurant group.
Cafe Konnect isn't a punch card with a login screen. It's a complete loyalty, ordering, marketing, and insights platform — running underneath one branded app your customers actually open.
Loyalty Ledger
Rewards that run your whole restaurant group
Points, stamps, visits, or spend: you set the rules. Every reward rings up as a real discount or item in your POS, not a parallel fake currency.
- One guest profile that follows them to every location
- Check in by QR code, phone number, or name to link a visit to an account in seconds
- Live the moment you launch, independent of your POS
Online Ordering
Ordering and loyalty, finally one system
Pickup, delivery, and catering requests inside your branded app. Every order earns points and lands straight in your existing POS.
- No separate tablet to manage
- Full order records, exportable to CSV anytime
- No marketplace commission eating into your margin
Push Notifications & Marketing
A direct line to your customers, no ad spend required
Reach every guest in your app for free, whenever it matters. Pick a preset, preview it, send it, and see exactly how much revenue it drove.
- Send yourself a test before it goes out
- Clone the campaigns that work instead of rebuilding them
- Location-specific same-day specials and real-time order alerts
Campaign Presets
Six campaigns, ready before you are.
Pick a preset, preview it, and send it. No blank page, no copywriter, no ad spend.
Win-back
We miss you! Here's $5 off your next visit.
Birthday
Happy birthday! Your free dessert is waiting.
One stamp away
One more visit and your next coffee is on us.
New menu
New this week: the Watermelon Rose Cooler.
VIP thank-you
You're one of our best guests. This one's on us.
Slow day
Tuesday treat: double points until 3pm.
Customer CRM & Reporting
Your customers, sorted into who matters most
Every guest lands in a segment automatically, built from real visit and redemption history. And every segment feeds straight into your push campaigns.
- An executive dashboard for revenue, orders, and returning-customer rate
- Compare any period by location or across your whole group
- Export anything to CSV, anytime
The Branded App
All of it, inside one app your customers actually open
Loyalty, ordering, marketing, and insights aren't separate tools bolted together — they show up to your customers as a single, polished app with your name and your brand across every location. It's the experience national chains built in-house, made available to restaurant groups that don't have an app team.
Try it on the phone: browse the menu, build a bowl, and check out to watch the points land.
- Consistent branding, and one customer account, across all of your locations
- Menu photos and add-ons, with the price updating as customers customize
- Checkout that posts points instantly, plus one-tap reorder
- No engineering team or app-store submission required on your end
Sample menu and photos. Nothing is charged or sent.
Tap around and explore
What's Included
Twelve tools. One platform. Flip through the deck.
Everything a multi-location restaurant group needs, built in from day one.
Offers & Promotions
Recurring weekly specials, seasonal coupons, and shareable promo codes, built and launched from your dashboard.
Push Notifications
Ready-made campaign presets like win-back, birthday, and VIP thank-you, sent straight to customers who've opted in.
Customer Insights
Automatic segments (Regulars, VIPs, At-Risk, Reward-Ready) so you always know who to focus on.
Multi-Location Support
One account, one balance, one brand, no matter which of your locations a customer visits.
Online Ordering
Pickup and delivery ordering, routed through your branded app with full order records exportable to CSV.
Branded Experience
Your name and identity across every screen, not a shared marketplace app.
Owned Customer Data
Contact and order history that belongs to you, not a third-party delivery platform.
Staff & Location Roles
Role-based access for admins, location managers, and staff, with a restaurant switcher for teams running more than one brand.
Menu, Synced
Your connected menu shows exactly what's live in the app (categories, pricing, and availability) per location.
Apple Wallet Pass
Every loyalty account doubles as an Apple Wallet pass, with no separate app icon to remember.
Guest Feedback
Private feedback capture with public-review routing, so a bad experience reaches you first, not Yelp.
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Ready to see it running on your own menu and locations?
Get added to our live showcase app and explore the loyalty and ordering experience for yourself — no sales call required.